Welcome, and thank you for your interest in ABLE MOBILE (“ABLE MOBILE,” “we,” or “us”), our website at https://www.ablemobile.com (the “Site”), and all related web and mobile services provided by us (collectively, the “Service”). This Privacy Notice describes how we collect, use, disclose, and protect personal data under Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).
“Client” refers to any customer of ABLE MOBILE who engages with our services by creating an account, subscribing to our solutions, or participating in any transaction facilitated through our platform.
“Client Data” includes personal data, reports, contact information, and other relevant files that Clients or their authorized representatives upload, store, or manage within our Service infrastructure.
“Public Area” means sections of the Site that any Visitor can access without logging into an account.
“Restricted Area” refers to protected sections of the Site that require user authentication for access, typically restricted to Clients and authorized Users.
“User” describes any individual authorized by a Client to access the Restricted Area for business purposes, including employees, agents, or other representatives.
“Visitor” represents any individual browsing the Public Area of the Site without creating an account or logging in.
“Minor” refers to individuals under the age of 18 years.
ABLE MOBILE acts as a data user for personal data it collects directly from Visitors, Users, and Clients during account registration, service interactions, and customer support requests. When processing Client Data on behalf of Clients, ABLE MOBILE assumes the role of a data processor, following specific Client instructions as required by the PDPO.
ABLE MOBILE’s responsibilities include ensuring proper handling of personal data, maintaining confidentiality, and implementing safeguards to prevent unauthorized access or breaches. Clients are responsible for ensuring that the data they collect, upload, or manage within the Service complies with applicable privacy laws.
We collect personal data when you interact with our Service in various ways:
We gather technical and usage information when you visit our Site or use our Service:
We may receive additional information from third-party service providers, partners, and publicly available sources:
We process personal data to provide a seamless and secure experience for our Clients and Users. Specifically, we use the data to:
We may share personal data with third parties only under specific conditions:
We implement industry-standard security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. While no system is entirely secure, we continuously update our protocols and procedures to mitigate risks.
Personal data may be transferred outside Hong Kong for processing or storage purposes. We ensure that adequate protections are in place in compliance with the PDPO.
We retain personal data only as long as necessary to fulfill its original purpose, comply with legal obligations, resolve disputes, and enforce agreements. Upon completion of these purposes, data is securely deleted or anonymized.
Under Hong Kong’s PDPO, you have the right to:
You can manage your privacy preferences in the following ways:
Our Service is not directed at minors. If personal data of individuals under 18 is inadvertently collected, we will take prompt action to delete such information.
We may periodically update this Privacy Notice. Significant changes will be announced via the Site or email notifications.
For questions or requests, contact us at cs@ablemobile.com